Does your organisation need a set of ‘smart hands’ on-site to resolve basic tasks without paying the full cost of a specialist or sending internal staff in? We can be there when you can’t!
Remote Hands (‘Smart Hands’) services we offer include
- Rebooting and power cycling server and network equipment
- Installing and patching in new equipment
- Relaying equipment status indicators
- Typing specified console commands or mouse actions as directed
- Replacement of hot-swap components or media: Hard Disks, Power Supplies, Tapes
- Shipping and receiving: packing, unpacking, labelling
- Labelling and cataloguing of equipment
- Basic troubleshooting: Is it plugged in, Is it powered on
- Supervision of third-party providers
Contact Us to find out more