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Remote Hands

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Does your organisation need a set of ‘smart hands’ on-site to resolve basic tasks without paying the full cost of a specialist or sending internal staff in? We can be there when you can’t!

Remote Hands (‘Smart Hands’) services we offer include

  • Rebooting and power cycling server and network equipment
  • Installing and patching in new equipment
  • Relaying equipment status indicators
  • Typing specified console commands or mouse actions as directed
  • Replacement of hot-swap components or media: Hard Disks, Power Supplies, Tapes
  • Shipping and receiving: packing, unpacking, labelling¬†
  • Labelling and cataloguing of equipment
  • Basic troubleshooting: Is it plugged in, Is it powered on
  • Supervision of third-party providers

Contact Us to find out more